IP Telephony
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Troubadour has a seasoned, expert team of Cisco certified engineers skilled in the architecture, deployment, and support of Cisco IP Telephony solutions, as well as other IP Communications solutions such as wireless deployments. Our engineers have experience working on smaller SMB deployments as well as enterprise IPT deployments that span the globe. Using this experience and expertise our certified engineers are able to design a wide range of solutions, from basic to complex, and we are able to create an implementation and support plan that will ensure success and increase the overall value of the solution. |
The Troubadour IPT team is unique in that we are also seasoned experts in the additional voice applications and solutions that increase the overall ROI of an IPT deployment. A few of the additional applications we are able to architect, implement and support are:
- Cisco Unified Contact Center Express - Designed for enterprise departments, branch locations, and small to medium-sized companies that want to deploy an entry-level or midmarket contact center solution, Cisco Unified Contact Center Express can help these organizations enhance operational efficiency, reduce business costs, and improve customer response.
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- Unified MeetingPlace Express - Cisco Unified MeetingPlace Express, part of the Cisco Unified Communications system, is an integrated voice and Web conferencing solution that is deployed over internal networks. Cisco Unified MeetingPlace Express supports industry-standard protocols to help ensure connectivity with a range of telephony systems, including Cisco Unified CallManager and Cisco Unified CallManager Express. |
Wireless
Troubadour has expertise in deploying Cisco wireless networks, both for voice installations and data only. We are able to architect, implement and support both autonomous networks as well as centralized wireless networks using Cisco's lightweight access points. We also have experience in successfully implementing outdoor wireless bridges to provide site-to-site connectivity in a variety of business environments and applications.
As a wholly owned subsidiary of Pfeiffer and Son, an established electrical contractor doing business in the Houston area for over 40 years, Troubadour is able to leverage the extensive physical installation and design expertise of the Pfeiffer and Son team. In this manner we are able to combine our advanced wireless network engineering with advanced installation expertise, which allows us to tackle any number of challenging wireless environments, including warehouse installations requiring lifts, external installations on rooftops, and even external antennas on towers (including the engineering and installation of the tower when required).